Beyond Geometry
Last updated: 7 September 2026

Beyond Geometry products are designed, assembled and shipped from Hawke’s Bay, New Zealand.

This page explains how shipping, pre-orders, returns and faulty products are handled.

Shipping

New Zealand

Beyond Geometry ships throughout New Zealand.

Shipping costs are calculated based on the product and destination and will be shown at checkout before payment.

Estimated Flight Station shipping rates are:

North Island — approximately $25 NZD
South Island — approximately $45 NZD

These are estimates and the final shipping charge shown at checkout will apply.

Tracking information will be provided by email where available once your order has been dispatched.

International Shipping

Flight Station is available for shipping to selected international destinations.

International shipping costs vary depending on destination and will be displayed at checkout where available.

International customers may be responsible for customs duties, import taxes, GST/VAT, brokerage fees or other charges imposed by their country. Unless specifically stated otherwise at checkout, these charges are not included in the product or shipping price and are the responsibility of the recipient.

Customs processing may also cause delays outside Beyond Geometry's control.

Pre-Orders & Production Times

Flight Station is produced in limited batches.

Products marked as Pre-Order are purchased before they are ready to ship. Any estimated production or shipping timeframe shown on the product page is an estimate rather than a guaranteed delivery date.

I'll keep customers updated if there is a significant change to the expected production or dispatch timeframe.

Orders containing a pre-order product will generally ship once the product is ready.

Delivery Times

Once dispatched, delivery time depends on your location and the shipping provider

Delivery estimates provided by Beyond Geometry or a courier are estimates only. Delays can occasionally occur due to courier networks, customs, weather or other circumstances outside my control

Please make sure your delivery address is complete and correct when placing your order.

If you notice an error in your address, contact me as soon as possible at george@beyondgeometry.co.nz. I cannot guarantee that an address can be changed once an order has been dispatched.

Damaged in Transit

If your order arrives damaged, please contact me as soon as possible and include:

• Your order number

• A description of the damage

• Photos of the product

• Photos of the packaging where relevant

Please keep the product and packaging while the issue is being assessed.

Where appropriate, I'll arrange a repair, replacement or refund in accordance with your rights under New Zealand consumer law.

Faulty Products

Flight Station is an electronic product and I want every unit to operate as intended.

If you experience a problem with your Flight Station, contact george@beyondgeometry.co.nz with your order details and a description of the issue.

I may ask for photographs, a short video or diagnostic information to help identify the problem before arranging a return.

Where a product is faulty or does not meet the guarantees required under New Zealand law, an appropriate remedy will be provided in accordance with the Consumer Guarantees Act 1993 and other applicable legislation.

Depending on the issue, this may involve repair, replacement or refund.

Change-of-Mind Returns

Because many Beyond Geometry products are made or produced in limited batches, I do not generally offer returns simply because you have changed your mind.

However, please contact me if there is an issue with your order and I'll do my best to help.

This policy does not limit your rights where a product is faulty, damaged, incorrectly supplied, not as described, or otherwise covered by applicable consumer protection law.

Order Cancellations

If you need to cancel an order or pre-order, contact george@beyondgeometry.co.nz as soon as possible.

If production or fulfilment has not begun, I may be able to cancel the order and issue a refund.

Once an order has been dispatched, it cannot be cancelled.

Nothing in this section limits any cancellation or refund rights you may have under applicable law.

Return Shipping

Please contact Beyond Geometry before returning a product.

Do not send a product back without first arranging the return, as return instructions may vary depending on the issue and your location.

Where Beyond Geometry is responsible for a faulty, damaged or incorrectly supplied product, reasonable return shipping costs will be handled in accordance with applicable consumer law.

Questions?

For questions about shipping, an existing order, a return or a Flight Station pre-order, contact:

Beyond Geometry
Hawke's Bay, New Zealand
george@beyondgeometry.co.nz